Common Questions


How long before I get my product once I order it?

There are a number of factors that play into production time. Time in transit from a manufacturer, preparation of artwork, type of embellishemt and time of year are just a few of the variables. As a rule, we require 2 weeks to produce custom orders. We will verify this at the time we discuss your needs so you know delivery time prior to placing an order.

Is embroidery better than screenprinting?

One is not better than the other. Each method has its appropriate place. Budget, image and the item being embellished all need to be considered to make the best decision for your business. We will help you so you can make the best possible decision.

What makes you different from your competitors?

You will experience the biggest difference in our delivery of consistantly accurate orders. Our accessibility and responsiveness translates to great working relationships with our clients.

I know what I want, but don't see it on your web site. How do I know if you offer it?

Our web site is constantly evolving. We have several thousand items that can be viewed via the various links on the homepage. However, we have access to over 500,000 items. If you don't see what you are looking for, either e-mail us or call and we will get you the information you are looking for.

Are your prices always the lowest?

Probably not. We offer great service, outstanding quality and always charge a fair price for what we deliver. We will always be competitive, but we choose to distinguish ourselves with factors other than the lowest price.